STORE POLICIES

Please review our policies before placing your order. By purchasing from Honey & Hide Co., you acknowledge and agree to the policies below.

SHIPPING + LOCAL PICKUP

Orders typically ship within 1–2 weeks from the date your order is placed. Processing times may vary during large drops or periods of high order volume.

Customers are responsible for shipping costs, which are calculated at checkout.

FINAL SALE + CANCELLATIONS

All sales are final. We do not accept returns or exchanges.

Please carefully review product photos, descriptions, sizing, measurements, and other details before purchasing.

Cancellation requests must be made before an order has been fulfilled or shipped and are not guaranteed.

If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery with photos and your order information. Genuine order issues will be reviewed individually.

DESIGNER-INSPIRED ITEMS

Some handbags, shoes, jewelry, and accessories sold by Honey & Hide Co. are designer-inspired fashion items and are not authentic designer products.

Honey & Hide Co. is not affiliated with, sponsored by, or endorsed by any designer or luxury brand.

Materials, sizing, colors, hardware, and other details may vary slightly between items. Please review each product listing carefully before purchasing.

PRODUCT CARE + WEAR

Our items are fashion accessories intended for everyday wear. Normal wear over time, including minor fading, creasing, scuffing, tarnishing, or changes to materials and hardware, is not considered a defect.

To help your items last longer:

  • Keep items away from excessive moisture, oils, perfumes, lotions, and prolonged direct sunlight.
  • Store items in a cool, dry place when not in use.
  • Gently clean handbags and accessories with a soft, damp, non-abrasive cloth.
  • Spot clean shoes only and avoid soaking or machine washing.
  • Keep jewelry dry and remove before bathing, swimming, or exercising.

JEWELRY CARE

Our jewelry is fashion jewelry and may naturally tarnish over time, especially when exposed to water, sweat, perfumes, lotions, or other products.

Tarnishing from normal wear is not considered a defect and is not eligible for a refund or exchange.

QUESTIONS?

We want you to feel confident before placing your order. If you have questions about an item's sizing, materials, care, or other details, please contact us before purchasing.

Thank you for shopping with Honey & Hide Co.